{"id":4223,"date":"2022-05-31T14:32:42","date_gmt":"2022-05-31T14:32:42","guid":{"rendered":"https:\/\/www.hotspring.com\/?page_id=4223"},"modified":"2025-01-13T16:11:17","modified_gmt":"2025-01-14T00:11:17","slug":"report-bug","status":"publish","type":"page","link":"https:\/\/www.hotspring.com\/report-bug","title":{"rendered":"Report A Bug"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"4223\" class=\"elementor elementor-4223\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-480662f0 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"480662f0\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-13545b83\" data-id=\"13545b83\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-72c3bc50 elementor-widget elementor-widget-image\" data-id=\"72c3bc50\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1599\" height=\"394\" src=\"https:\/\/www.hotspring.com\/wp-content\/uploads\/2022\/05\/jets.jpg\" class=\"attachment-full size-full wp-image-4225\" alt=\"\" srcset=\"https:\/\/www.hotspring.com\/wp-content\/uploads\/2022\/05\/jets.jpg 1599w, https:\/\/www.hotspring.com\/wp-content\/uploads\/2022\/05\/jets-300x74.jpg 300w, https:\/\/www.hotspring.com\/wp-content\/uploads\/2022\/05\/jets-1024x252.jpg 1024w, https:\/\/www.hotspring.com\/wp-content\/uploads\/2022\/05\/jets-768x189.jpg 768w, https:\/\/www.hotspring.com\/wp-content\/uploads\/2022\/05\/jets-1536x378.jpg 1536w\" sizes=\"(max-width: 1599px) 100vw, 1599px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6861b787 gform-show-labels elementor-reverse-mobile_extra elementor-reverse-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6861b787\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-6297ad26\" data-id=\"6297ad26\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0d14759 elementor-widget elementor-widget-html\" data-id=\"0d14759\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1>\n    Report A Website Bug\n<\/h1>\n\n<h2>\n    Report a Website&nbsp;Bug Form\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-467035f3 eael-gravity-form-align-default eael-gravity-form-btn-align-default elementor-widget elementor-widget-eael-gravity\" data-id=\"467035f3\" data-element_type=\"widget\" data-widget_type=\"eael-gravity.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\n\t\t\t<div class=\"eael-gravity-container\">\n\t\t\t<script>\nvar gform;gform||(document.addEventListener(\"gform_main_scripts_loaded\",function(){gform.scriptsLoaded=!0}),document.addEventListener(\"gform\/theme\/scripts_loaded\",function(){gform.themeScriptsLoaded=!0}),window.addEventListener(\"DOMContentLoaded\",function(){gform.domLoaded=!0}),gform={domLoaded:!1,scriptsLoaded:!1,themeScriptsLoaded:!1,isFormEditor:()=>\"function\"==typeof InitializeEditor,callIfLoaded:function(o){return!(!gform.domLoaded||!gform.scriptsLoaded||!gform.themeScriptsLoaded&&!gform.isFormEditor()||(gform.isFormEditor()&&console.warn(\"The use of gform.initializeOnLoaded() is deprecated in the form editor context and will be removed in Gravity Forms 3.1.\"),o(),0))},initializeOnLoaded:function(o){gform.callIfLoaded(o)||(document.addEventListener(\"gform_main_scripts_loaded\",()=>{gform.scriptsLoaded=!0,gform.callIfLoaded(o)}),document.addEventListener(\"gform\/theme\/scripts_loaded\",()=>{gform.themeScriptsLoaded=!0,gform.callIfLoaded(o)}),window.addEventListener(\"DOMContentLoaded\",()=>{gform.domLoaded=!0,gform.callIfLoaded(o)}))},hooks:{action:{},filter:{}},addAction:function(o,r,e,t){gform.addHook(\"action\",o,r,e,t)},addFilter:function(o,r,e,t){gform.addHook(\"filter\",o,r,e,t)},doAction:function(o){gform.doHook(\"action\",o,arguments)},applyFilters:function(o){return gform.doHook(\"filter\",o,arguments)},removeAction:function(o,r){gform.removeHook(\"action\",o,r)},removeFilter:function(o,r,e){gform.removeHook(\"filter\",o,r,e)},addHook:function(o,r,e,t,n){null==gform.hooks[o][r]&&(gform.hooks[o][r]=[]);var d=gform.hooks[o][r];null==n&&(n=r+\"_\"+d.length),gform.hooks[o][r].push({tag:n,callable:e,priority:t=null==t?10:t})},doHook:function(r,o,e){var t;if(e=Array.prototype.slice.call(e,1),null!=gform.hooks[r][o]&&((o=gform.hooks[r][o]).sort(function(o,r){return o.priority-r.priority}),o.forEach(function(o){\"function\"!=typeof(t=o.callable)&&(t=window[t]),\"action\"==r?t.apply(null,e):e[0]=t.apply(null,e)})),\"filter\"==r)return e[0]},removeHook:function(o,r,t,n){var e;null!=gform.hooks[o][r]&&(e=(e=gform.hooks[o][r]).filter(function(o,r,e){return!!(null!=n&&n!=o.tag||null!=t&&t!=o.priority)}),gform.hooks[o][r]=e)}});\n<\/script>\n\n                <div class='gf_browser_unknown gform_wrapper gform_legacy_markup_wrapper gform-theme--no-framework' data-form-theme='legacy' data-form-index='0' id='gform_wrapper_16' >\n                        <div class='gform_heading'>\n                            <h3 class=\"gform_title\">Report A Bug<\/h3>\n                            <p class='gform_description'><\/p>\n                        <\/div><form method='post' enctype='multipart\/form-data'  id='gform_16'  action='\/wp-json\/wp\/v2\/pages\/4223' data-formid='16' novalidate>\t\t\t\t\t<div style=\"display: none !important;\" class=\"akismet-fields-container gf_invisible\" data-prefix=\"ak_\">\n\t\t\t\t\t\t<label>&#916;<textarea name=\"ak_hp_textarea\" cols=\"45\" rows=\"8\" maxlength=\"100\"><\/textarea><\/label>\n\t\t\t\t\t\t<input type=\"hidden\" id=\"ak_js_1\" name=\"ak_js\" value=\"230\" \/>\n\t\t\t\t\t\t<script>\ndocument.getElementById( \"ak_js_1\" ).setAttribute( \"value\", ( new Date() ).getTime() );\n<\/script>\n\n\t\t\t\t\t<\/div>\n                        <div class='gform-body gform_body'><ul id='gform_fields_16' class='gform_fields top_label form_sublabel_below description_below validation_below'><li id=\"field_16_15\" class=\"gfield gfield--type-honeypot gform_validation_container field_sublabel_below gfield--has-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='form-label gfield_label gform-field-label' for='input_16_15'>Phone<\/label><div class='ginput_container'><input name='input_15' id='input_16_15' type='text' value='' autocomplete='new-password'\/><\/div><div class='small text-muted gfield_description' id='gfield_description_16_15'>This field is for validation purposes and should be left unchanged.<\/div><\/li><li id=\"field_16_1\" class=\"gfield gfield--type-text gfield--input-type-text gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='form-label gfield_label gform-field-label' for='input_16_1'>First Name<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_1' id='input_16_1' type='text' value='' class='form-control'    placeholder='First Name *' aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/li><li id=\"field_16_2\" class=\"gfield gfield--type-text gfield--input-type-text gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='form-label gfield_label gform-field-label' for='input_16_2'>Last Name<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_2' id='input_16_2' type='text' value='' class='form-control'    placeholder='Last Name *' aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/li><li id=\"field_16_5\" class=\"gfield gfield--type-email gfield--input-type-email gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='form-label gfield_label gform-field-label' for='input_16_5'>Email<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_email'>\n                            <input name='input_5' id='input_16_5' autocomplete='email' type='email' value='' class='form-control'   placeholder='Email Address *' aria-required=\"true\" aria-invalid=\"false\"  \/>\n                        <\/div><\/li><li id=\"field_16_9\" class=\"gfield gfield--type-radio gfield--type-choice gfield--input-type-radio gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='form-label gfield_label gform-field-label' >Describe the nature of the issue<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_radio'><ul class='gfield_radio' id='input_16_9'>\n\t\t\t<li class='gchoice form-check gchoice_16_9_0'>\n\t\t\t\t<input name='input_9' type='radio' value='Site Issue'  id='choice_16_9_0'    \/>\n\t\t\t\t<label for='choice_16_9_0' id='label_16_9_0' class='gform-field-label gform-field-label--type-inline'>Site Issue<\/label>\n\t\t\t<\/li>\n\t\t\t<li class='gchoice form-check gchoice_16_9_1'>\n\t\t\t\t<input name='input_9' type='radio' value='Form Not Working'  id='choice_16_9_1'    \/>\n\t\t\t\t<label for='choice_16_9_1' id='label_16_9_1' class='gform-field-label gform-field-label--type-inline'>Form Not Working<\/label>\n\t\t\t<\/li>\n\t\t\t<li class='gchoice form-check gchoice_16_9_2'>\n\t\t\t\t<input name='input_9' type='radio' value='Other'  id='choice_16_9_2'    \/>\n\t\t\t\t<label for='choice_16_9_2' id='label_16_9_2' class='gform-field-label gform-field-label--type-inline'>Other<\/label>\n\t\t\t<\/li><\/ul><\/div><\/li><li id=\"field_16_10\" class=\"gfield gfield--type-textarea gfield--input-type-textarea gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='form-label gfield_label gform-field-label' for='input_16_10'>Please describe the full issue (please be as specific as possible).<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_textarea'><textarea name='input_10' id='input_16_10' class='form-control textarea'   maxlength='500' placeholder='Please describe the full issue (please be as specific as possible). *' aria-required=\"true\" aria-invalid=\"false\"   rows='4' cols='50'><\/textarea><\/div><\/li><li id=\"field_16_11\" class=\"gfield gfield--type-hidden gfield--input-type-hidden gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible gtm_utm_source\"  data-field-class=\"gtm_utm_source\" ><div class='ginput_container ginput_container_text'><input name='input_11' id='input_16_11' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='' \/><\/div><\/li><li id=\"field_16_3\" class=\"gfield gfield--type-hidden gfield--input-type-hidden marinid gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><div class='ginput_container ginput_container_text'><input name='input_3' id='input_16_3' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='' \/><\/div><\/li><li id=\"field_16_4\" class=\"gfield gfield--type-hidden gfield--input-type-hidden utm_campaign gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible gtm_utm_campaign\"  data-field-class=\"gtm_utm_campaign\" ><div class='ginput_container ginput_container_text'><input name='input_4' id='input_16_4' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='none' \/><\/div><\/li><li id=\"field_16_6\" class=\"gfield gfield--type-hidden gfield--input-type-hidden utm_medium gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible gtm_utm_medium\"  data-field-class=\"gtm_utm_medium\" ><div class='ginput_container ginput_container_text'><input name='input_6' id='input_16_6' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='none' \/><\/div><\/li><li id=\"field_16_7\" class=\"gfield gfield--type-hidden gfield--input-type-hidden utm_term gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible gtm_utm_term\"  data-field-class=\"gtm_utm_term\" ><div class='ginput_container ginput_container_text'><input name='input_7' id='input_16_7' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='none' \/><\/div><\/li><li id=\"field_16_8\" class=\"gfield gfield--type-hidden gfield--input-type-hidden utm_content gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible gtm_utm_content\"  data-field-class=\"gtm_utm_content\" ><div class='ginput_container ginput_container_text'><input name='input_8' id='input_16_8' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='none' \/><\/div><\/li><li id=\"field_16_12\" class=\"gfield gfield--type-hidden gfield--input-type-hidden googleclientid gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><div class='ginput_container ginput_container_text'><input name='input_12' id='input_16_12' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='' \/><\/div><\/li><li id=\"field_16_13\" class=\"gfield gfield--type-hidden gfield--input-type-hidden googletransactionid gform_hidden 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} );} );\n<\/script>\n\t\t<\/div>\n\t\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-1fcb4fd1\" data-id=\"1fcb4fd1\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-686875b elementor-widget elementor-widget-html\" data-id=\"686875b\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1>\n    Report A Website&nbsp;Bug\n<\/h1>\n\n<p>\n    We've all been there: you're browsing a site and something shows up incorrectly and you know it's not on your end. We here at Hot Spring<sup>&reg;<\/sup> want to know about it. Fill out the form <span>on the left<\/span> <span>below<\/span> with as much detail as possible so that we can investigate the issue and get it resolved. <em>Thank you!<\/em>\n<\/p>\n\n<h3>\n    Looking for customer service?\n<\/h3>\n\n<p>\n    This form is intended for reporting website bug issues only. You can find the link to contact our <a href=\"\/contact-us\">Customer Service Team<\/a> who will be happy to help you with your spa needs <a href=\"\/contact-us\">Here<\/a>.\n<\/p>\n\n<h3>\n    Need immediate assistance for your spa? Want to find your Local Dealer?\n<\/h3>\n\n<p>\n    For questions regarding: spa set-up, operation or maintenance, contact your <a href=\"\/hot-tub-dealers\">local authorized Hot Spring dealer<\/a> or view our <a href=\"\/hot-tub-owners\/frequently-asked-questions\">Frequently Asked Questions<\/a> page.\n<\/p>\n\n<p>\n    For manufacturer questions <br>Call: <a href=\"tel:1800-999-4688;8432\">800-999-4688 X 8432<\/a>\n<\/p>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Report A Website Bug Report a Website&nbsp;Bug Form Report A Bug First Name* Last Name* Email* Describe the nature of the issue* Site Issue Form Not Working Other Please describe the full issue (please be as specific as possible).* NameThis field is for validation purposes and should be left unchanged. Report A Website&nbsp;Bug We&#8217;ve all [&hellip;]<\/p>\n","protected":false},"author":983,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-4223","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Report A Bug - Hot Spring Spas<\/title>\n<meta name=\"description\" content=\"Report a Bug We&#039;ve all been there: you&#039;re browsing a site and something shows up incorrectly and you know it&#039;s not on your end. We here at Hot Spring want to know about it. Fill out the form below with as much detail as possible so that we can investigate the issue and get it resolved. 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